Effective Date: 31st December, 2024
This website is owned and managed by Breikaut Trading FZE (trading as and hereinafter referred to as “breɪkaʊt " or “BK”).
We value your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.
By visiting the breɪkaʊt website or any other websites operated by Breikaut Trading FZE or its affiliates (collectively, the 'Site''), you agree to accept the practices described in this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use the Site. Each time you use the Site, you should check the date of this Privacy Notice (which appears above) and review any changes that have been made since your last visit to the Site. As with all shopping websites, we collect personal information from you.
At breɪkaʊt, we understand that you value your privacy and wish to have your personal information kept secure, that’s why we are committed to protecting your privacy of any personal information provided to us. Our Privacy Policy describes generally how we manage your personal information and safeguard your right privacy.
1. INTRODUCTION
This Privacy Policy describes how we collect, use, and protect your personal data when you use our website, products, or services. By using our website, you agree to the terms of this Privacy Policy.
2. WHAT PERSONAL INFORMATION DO WE COLLECT AND STORE?
So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Personal Information is collected when you create an account with us, place an order on the website, or when you communicate to any of our departments such as customer service, sales or technical services through the Site email. Some examples of where we may need these details are pre-orders, home deliveries, competitions & promotions and when you opt-in to receiving marketing newsletters from breɪkaʊt.
We collect various types of personal data, including but not limited to:
• Personal Identification Information: Name, email address, phone number, etc.
• Payment Information: Credit card details, billing address, etc. (only if necessary)
• Usage Data: IP address, browser type, usage patterns on our website, etc.
• Communication Data: Any information shared via customer support or contact forms.
breɪkaʊt takes measures to ensure your personal information is protected from unauthorized access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.
Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information.
3. COLLECTING INFORMATION AND WHAT WE DO WITH IT?
We respect your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods, such as:
- To provide, maintain, and improve our services.
- To respond to customer service inquiries.
- To personalize your experience on our website.
- To process transactions and communicate order update.
- To handle orders, delivery and payments.
- To send promotional materials and marketing communications (with consent).
- To update our records and maintain any online account you may have with us.
- To enable third parties to carry out technical, logistical or other functions on our behalf.
- Each time we use your personal information for advertising purposes such as promotions, surveys and newsletter, we will give you the opportunity to decline to receive any further information.
4. DISCLOSING YOUR PERSONAL INFORMATION
- All information contained by breɪkaʊt is treated as strictly confidential and breɪkaʊt does not and will not disclose or share such confidential information to / with any external organization.
- The users’ privacy is very important to us. We do not and shall not at any point in time, either sell or rent users’ personal information to third parties without users’ explicit consent.
- We may be required from time to time to disclose users’ personal information to Governmental or law enforcing agencies or our regulators, but we will only do so under proper authority.
- breɪkaʊt also reserves the right to make use of the personal information in any investigation or judicial process relating to fraud on account of such transactions during the period breɪkaʊt retains such information.
- We may also disclose personal information to enforce our policies, respond to claims that a posting or other content violates others rights, or protects anyone’s rights, property or safety.
- We may also share personal information with Corporate affiliates who help detect or prevent potentially illegal acts and provide joint services (Our corporate affiliates will market only to users who ask them to).
- Service providers who help with our business operations.
5. STORING AND SECURING YOUR PERSONAL INFORMATION
We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions and necessary measures to protect your personal information. Your data is securely stored using industry-standard encryption techniques. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
In order to maintain this protection, we caution you not to provide your password to anyone. We recommend that, if you share your computer with other people, you close your browser window when your session is completed. Signing off will protect your information if you share a computer with someone else or are using a computer in a public place.
If you believe that your password has been misused, please notify us immediately.
6. CORRECTING YOUR INFORMATION AND REMOVAL/OPT-OUT
If your name, e-mail, telephone number or other Personal Information changes, you may update, correct or omit the relevant information by going to your profile under “My Account”. If you request us to do so, we will amend any personal information which is inaccurate, incomplete or out of date. You may directly contact us or send an email at contact@breikaut.co. In addition, to opt out of marketing communications, please use the “unsubscribe” link at the bottom of any email or contact us directly.
7. CONSENT
By choosing to provide breɪkaʊt with your personal information, you explicitly consent to its use in accordance with the principles outlined in this privacy policy and as outlined at the time you are asked to provide any personal information. breɪkaʊt may contact you by phone or email in order to provide you with updates pertaining to its services as well as information about additional offers, products or events that breɪkaʊt believes may be of interest to you. You can choose to unsubscribe to these updates or from having your personal information used for market research purposes.
If you have any further questions about our privacy policy or its implementation, you can contact us at contact@breikaut.co. If there are changes to this privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.
8. TRANSFER YOUR PERSONAL INFORMATION
Some parties that process or store personal information may be located in jurisdictions outside your country of residence. Therefore, your information may be processed and stored in these jurisdictions and, as a result, foreign governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through the laws in these countries.
9. DATA BREACH NOTIFICATION
In the event of a data breach that may impact your personal information, we will notify both the relevant authorities and affected individuals within the timeframe required by applicable laws.
10. NEWS AND UPDATES
We will occasionally inform you about our special offers and new services via your e-mail address or telephone number. You only receive our e-mails regarding news and special offers once you subscribe to this service. If you do not wish to receive these e-mails, you can unsubscribe at any time. Once you have unsubscribed, your e-mail address will be removed from the distribution list.
11. COMPLIANCE WITH UAE DATA PROTECTION LAWS
We comply with the UAE’s Federal Decree-Law No. 45 of 2021 on Personal Data Protection and other relevant regulations. This includes obtaining explicit consent for data collection, providing users with the right to access and delete their personal data, and maintaining transparency about how your information is used.
• Rights under UAE Law: In line with the UAE Data Protection Law, you can request access to, correction, or deletion of your personal information. You also have the right to withdraw your consent at any time.
• Data Protection Officer (DPO): If you have any queries or concerns about how your personal data is being processed, please contact our DPO at contact@breikaut.co.
12. GENERAL DATA PROTECTION REGULATION (GDPR) COMPLIANCE
If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This means that we provide the following rights under the GDPR:
• Right to Access: You can request a copy of your personal data.
• Right to Rectification: You can request that inaccurate or incomplete personal data be corrected.
• Right to Erasure: You can request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request the restriction of processing of your personal data.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
• Right to Object: You have the right to object to processing, including for direct marketing purposes.
To exercise any of these rights, please contact us at contact@breikaut.co.
13. TRACKING SITE USAGE
We use tracking software to monitor customer traffic patterns and site usage and to gather certain information like the number and frequency of visitors to the site. This information (which may include the URL you just came from, the URL you next go to, what browser you are using and your IP address) is used to develop the design and layout of the site to better meet the needs of visitors to www.breikaut.co. We only use such data in the aggregate. This software does not capture any personally identifying information.
This information is also used to analyze patterns and improve our marketing and promotional efforts, to improve our content and product offerings, and to customize our site's content, layout and services.
By using our website you give your explicit consent for us to collect this data and information and/or use it for the sales and services provided by breɪkaʊt.
14. COOKIES
Cookies are pieces of data assigned by a web server that uniquely identify the browser on your PC. breɪkaʊt uses cookies called "persistent" cookies to enable the site to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered. Cookies also enable our systems to gather information about your navigational patterns through the site. You have the option to disable cookies at any time through your browsers. We may also store your website activity in cookies which may be used by third party vendors, including Google, to serve ads based on your behavior on our website.
The third party vendors (e.g. Google Analytics) may receive and record non-personal information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page.
15. CHILDREN AND PRIVACY
You confirm to breɪkaʊt that you are of the applicable legal age or over to access and use this website in accordance with its terms. If a minor (according to applicable laws) has provided breɪkaʊt with information without consent of a parent or guardian, the parent or guardian can contact breɪkaʊt to remove it.
16. THIRD PARTY ADVERTISERS AND EXTERNAL LINKS
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices and/or the security of websites not operated by breɪkaʊt. We encourage you to read the privacy policies of each and every website that collects personally identifiable information. This privacy policy applies solely to information and data collected by our website.
17. REVISIONS TO OUR PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated date mentioned at the top. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website.
This privacy policy may be amended by breɪkaʊt from time to time and at its sole discretion. Use of the website after the effective date of the amendments constitutes explicit consent and acceptance of the amended terms and conditions. We reserve the right to apply the amended terms to the information and/or data we have already collected, subject to any legal constraints.
If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of an e-mail. You will have a choice as to whether or not we use your information in this manner.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
18. SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
19. PAYMENT
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
20. MICROSOFT CLARITY
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
21. SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
22. APPLICABLE LAW
This privacy policy shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute under in relation to or in connection with it shall be submitted to the exclusive jurisdiction of the Courts of the United Arab Emirates.
23. LIMITATIONS ON LIABILITY
In no event will breɪkaʊt or its parent, affiliates, licensees or any party involved in creating, producing or delivering the site or its products or services be liable in any manner whatsoever for any incidental, consequential, indirect, special or punitive damages arising out of your access, user or inability to use the site, or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure (including loss of profits, loss of business or data, business interruption, and damages that result from inaccuracy of the information or inconvenience, delay, or loss of the use of the site). The foregoing limitations apply whether the alleged liability based on contract, tort, negligence, strict liability or any other basis, even if www.breikaut.co or its affiliates or any other party has been advised of the possibility of such damages.
24. QUESTIONS OR CONCERNS
In case you want to get in touch with us, or to provide your feedback, we are always there for you. In fact it is a pleasure to hear from our valued customers.
Kindly feel free to contact our customer care team via email: contact@breikaut.co.
